Frequently Asked Questions

Please read our FAQ before sending us a message.

Yes. At Paratonix, we only sell 100% genuine, brand-name fragrances. We do not deal in imitations, knockoffs, or replicas.

We offer a curated selection of top luxury brands including:

  • CHANEL

  • Creed

  • Dior

  • Giorgio Armani

  • Jean Paul Gaultier

  • Parfums de Marly

Yes, we ship to all 50 U.S. states from our location in St. Petersburg, Florida. All orders are processed quickly and securely.

Most orders are processed within 1–2 business days. Standard shipping typically takes 3–5 business days, depending on your location.

Due to the nature of fragrances, returns are only accepted for unopened, unused items within 7 days of delivery. Please contact us for return approval.

You can reach us by phone at +1 786-827-0942 or by using our Contact Us form. We respond within 24 hours on business days.

Send us an email